Aquon is a trading name of Aquon Ltd. In this notice, "we", "our", or "us" refer to Aquon. We are registered in the United Kingdom.
Overview
This notice explains how we handle any information we collect from you or that you provide to us. It covers data that could identify you ("personal information") as well as data that could not. We are committed to safeguarding your privacy and the confidentiality of your personal data — not merely as a legal obligation, but as a matter of respect.
Our practices comply with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR). Unless otherwise stated below, we do not share or sell any information gathered through our website to third parties.
Categories of data we handle
- Identity data — your name, title, and similar identifiers
- Contact data — postal address, email address, phone numbers
- Financial data — bank account or payment card details where applicable
- Transaction data — records of payments and communications between us
- Technical data — IP address, browser type, device information, time zone, and operating system
- Profile data — any account credentials, preferences, or survey responses
- Marketing data — your communication preferences and responses to our outreach
We may create aggregated, anonymised data from your personal information for statistical purposes. Such data does not identify you and is not treated as personal information under the law.
Sensitive personal data
We do not collect any special category data about you, such as information relating to race, ethnicity, religious beliefs, health, or biometric data.
Why we process your information
Contractual obligations
When you engage our services or agree to our terms, we process your data to fulfil that agreement. We continue processing on this basis until the contract ends.
With your consent
Where no contract exists, you provide implicit consent for us to process data that may be personal. You may withdraw consent at any time by contacting us, though this may affect the services we can provide.
Legitimate interests
We may process data where there is a legitimate business interest, having considered whether processing might cause you harm and whether you would reasonably expect it.
Legal obligations
We may be required to process your information to comply with statutory obligations.
Cookies and automated data collection
Our website uses cookies for analytics purposes only, not for tracking. You can manage or delete cookies through your browser settings at any time.
Your rights
- Access — you can request a copy of the personal data we hold about you
- Correction — please keep us informed if your personal data changes
- Deletion — you may request removal of your personally identifiable information
- Verification — we will verify your identity before granting access to or making changes to your data
Data security
We use SSL encryption to protect data transmitted between your browser and our servers.
Complaints
If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint.
Data retention
We retain personal data only as long as necessary to provide services you have requested, to comply with legal obligations, or to support legal proceedings.
Changes to this policy
We may update this notice from time to time. The version in effect is the one posted on our website on the day you access it.